#1 – Email with Download Details
You will receive an email to the email address you used in placing your order within about 15 minutes to give you access to this page. Please save this email with the download details in your inbox and mark as important so you can easily access it whenever needed.
#2 – I Don’t See the Email with Download Details
Check your Trash, Spam or Junk folders of your email program. Your email program may have flagged the email as trash, spam or junk.
#3 – Add news@ExercisesForInjuries.com to Your Email Program
Please do add news@ExercisesForInjuries.com and news@ExercisesForInjuries.net to your email program. This will allow me to send you updates when it relates to the group and other cool stuff.
#4 – If You Have Any Questions
If you have an order question or other concerns, please email my team at support@ExercisesForInjuries.com . When sending an email, please include the name you ordered with, the email address you used in placing the order and your order number. We will get back to you within 48 hours / 2 business days.
#5 – What Will Appear On My Credit Card?
Your credit card statement will show a charge from EX4INJURIES.CO 8882912430 BC
#6 – Unsubscribing from My Emails
Please note that if you unsubscribe from my emails, I won’t be able to send you valuable health and fitness updates and other cool stuff.
#7 – When will I get my order?
You get instant access to the 50 Filler Exercises program. You can download the program to your computer, laptop, iPad or smart phone. How cool is that?! You can take the program wherever you want!
#8 – Get the Okay!
If you have any concerns about your health and fitness, please contact your doctor to confirm that it is safe and right for you to exercises and what you should do or not do.
#9 – The Password Does Not Work?
Make sure to enter in the password as it is. Better yet, copy and paste the password. The password is case sensitive so capitalization will affect the password.
#10 – If the DVDs do not meet my expectations, how do I return them?
Contact us at support@ExercisesForInjuries.com so we can start processing your refund. Then put them into an envelope and ship them to:
Suite #2289 – 3151 Lakeshore Rd
Kelowna, BC V1W 3S9
#11 – I am having issues with the sound and images of the videos, what should I do?
If you have any issues with the videos especially not being able to hear the sound of the videos, these are the things you can try:
Try viewing them in a different web browser. The videos support these browsers: Chrome, Safari, Firefox, Opera and Internet Explorer.
Try viewing them on your computer or laptop instead of your tablet, cellular phone or smartphone.
Clean the cache of your web browsers, see if there are updates for your browser and then reboot your device.
Empty out the trash of your computer, make sure all of the updates are done on your computer especially your web browser and video player. Then, reboot your computer.
Try downloading the “Mobile SD” version of the video to your computer and play it on VLC media player which is a very stable and clean media player ( http://www.videolan.org/vlc/index.html )
If you have tried all of the above, contact us at support(at)exercisesforinjuries.com and we will help you more.
#12 – I only hear sound through one speaker or headphone, what can I do about that?
For a Mac:
If you hear primarily out of one ear, you can make your computer play stereo audio tracks as mono audio in both the left and right headphones or speakers.
#1 – Choose Apple menu > System Preferences, click Accessibility, and then click Audio.
#2 – Select the “Play stereo audio as mono” checkbox.